Warranty Information

There is a limited manufacturer's warranty for both the PainShield® MD driver for one year and for the patches for 50 hours of use or 7 treatment sessions (6.5 hours each), 1 week based on a daily treatment. Please contact us for full warranty details.

If you need to return a unit, please contact us by phone or email as given below. We will provide you with instructions on how to do so. If you are part of an evaluation program, you will need to return the unit in good working order within 5 business days of our providing you instructions and any credit due you will be paid within 10 business days.

We pride ourselves on a rapid and satisfactory response to our customers' questions. You are certainly free to contact us at:

KevMed, LLC
15305 Dallas, Parkway, Suite 300
Addison, TX 75001 



972 931 5596